Philip Stoller President and CEO, SaverSystems
Leadership Series

Strong Leaders Cry

Strong Leaders Cry

Why tears don’t weaken leadership but rather reveal the courage behind it.

I was there the day he wept.

I hadn’t meant to get close, I was planning on just being another face in the crowd. But as the crowd pressed up around the stone tomb, I found myself shuffling to the front, my feet betraying my intention to stay back as if they were commanded by the beat of a curiosity more powerful than my desire to be unseen.  The atmosphere by the tomb was thick with the sounds and smell of dust, death, and mourning. As I glanced around me, I could see the weight of the moment bending the heads of the crowd towards the ground. I felt that weight too, but chose to fight the temptation, and instead scanned the crowd around me.  The sisters of the deceased were there, faces drawn and trembling.  I could feel their pain deep in my chest when I looked at their agonized faces. I watched as the Teacher approached them, hardly realizing that my curiosity was causing me to hold my breath…

People said he could heal with a word, that he had stilled storms and fed crowds. But what I saw that day wasn’t power, it was pain.

He came slowly, his eyes searching the faces like he was looking for something he couldn’t find. No speeches. No orders. Just silence. Then I saw his gaze settle on one of the sisters, Mary who had collapsed in grief at his feet. That’s when it happened. His shoulders shook. His jaw clenched. And he began to cry.

The sound startled me. It wasn’t a polite tear or a sentimental sigh, it was the kind of cry that comes from the gut, when compassion and exhaustion collide.

Some around me muttered, “If he can raise the dead, why does he weep?” 

But standing there, the realization hit me like a hammer striking an anvil. He wasn’t crying because he couldn’t fix it. He was crying because he felt it.  In that moment He showed me that real strength doesn’t skip over sorrow, it lives through it.

We live in a world that rewards composure and punishes visible pain.  Survival of the fittest where the ‘strong’ prey on the ‘weak’ is often the name of the game.  In blue-collar trades, leadership often comes with an unspoken rule: “Do not bend and never let them see you break.”

But leadership that never bends will always eventually break.

Strong leaders share in grief, not because they’re fragile, but because they’re brave enough to live out their leadership in ways that are fully human. They understand that emotion doesn’t make them less capable; it makes them more connected. They understand that tears of a leader are not a sign of weakness, they are evidence of that leader’s willingness to join in carrying the weight born by the people they serve.

In a culture that confuses vulnerability with fragility, it’s easy to believe that tears threaten credibility. Yet time and again, history and psychology tell us the opposite: people follow leaders who feel.

Modern behavioral science is now starting to unpack what that ancient crowd witnessed that day. Research from the UCLA shows that simply naming or expressing emotion reduces the body’s stress response.  It clears the mental fog and improves decision-making. Emotion, when acknowledged, restores clarity. Suppressed emotion, on the other hand, drains focus and increases burnout.

Harvard Business Review reports that employees are far more likely to trust leaders who display appropriate emotion. When a leader’s voice catches during a safety briefing after an accident, or when their eyes well up at the retirement of a long-time technician, it sends a simple, powerful signal: “I care more about the people who are building with me than I care about what we’re building.” Those moments when the voice shakes, the eyes glisten, and the room grows still out of reverence for grief on display, show the power to this unique expression.


Tears don’t cancel grit. They reveal the heart that’s behind it. 

They trace a powerful trail across the dust-streaked face of leaders courageous enough to not instantly wipe them away. Honest emotion, when carried with purpose, doesn’t diminish authority, it deepens it. A leader’s tears remind people that the mission is human. It tells your team that their journey matters enough to move you.

That’s a kind of credibility no policy memo can command. But as in almost every leadership lesson there are two sides to the coin.

Emotion feigned and emotion out of control jeopardize the legitimacy of leadership.  Crocodile tears and fits of emotion destroy trust.  Organizational psychologists now describe the ideals needed as authenticity and regulated vulnerability, the ability to feel deeply and honestly without losing direction. The strongest leaders neither run from emotion nor do they manufacture it; they let real feelings inform their choices without being swept away by them. They know that empathy without stability collapses, and stability without empathy becomes cold. And they never fake emotion, as a cheap ploy to manipulate, because they understand the depth of the betrayal such an act represents.  Their actions and their expressions always flow from a desire to serve, not control.


Here’s how strong leaders navigate emotion with courage, authenticity and regulated vulnerability:


Pause, don’t suppress. When emotion rises, take a moment. Breathe. Let the feeling register before you speak. That still moment is not you losing control, it’s a moment that allows your thoughts and emotions to come into unison. And it’s a moment that allows your team’s thoughts and emotions to harmonize with your own.
Name what you feel and speak of your solidarity with your team. Saying, “This is hard for me too,” can change the emotional atmosphere in a room. It can turn an ‘audience’ or a ‘jury’ into a community. 
Stay rooted in the mission and your team’s core purpose.  Remind your team of what still matters, and of what has not changed.  Tell them why you believe there is still hope and a reason to keep moving forward together. 
Let them see, not drown. Share your heart, but keep your balance. You’re not asking your people to carry your burden, you’re showing them it’s safe for them to let you help them carry theirs. 
Recover well. Emotional leadership is costly. Make recovery time a priority.  Quiet reflection, conversation with a trusted person, and attention to your own spiritual needs is not an indulgence, it is part of the work you do.


Strong leadership is never emotionless, but it is emotionally disciplined. It knows when to open the heart and when to hold the line. The world doesn’t need colder leaders, it needs more whole-hearted, selfless, and courageous ones.  The kind of courage that stands unguarded in moments of grief or gratitude and ‘lives through’ the tough moments with authenticity.


You don’t have to be the steadiest voice in every storm, nor do you have to always have the perfect words for every difficult moment. You just have to be real enough for your people to trust that your heartfelt connection, commitment, and care for them will always help point your way.

So, here’s the challenge:
When the next hard moment comes, don’t choke it down. Don’t harden where life has cracked you, and don’t brush the tears away at the corner of your eyes.  Show your team what strength looks like when it’s fully human.

Strong leaders don’t cry because they’re weak. They cry because they are brave enough to stay soft despite the realities of a world that keeps trying to harden them.